Sep 26

Terms Adjustments

As of 27 September 2017, we have made adjustments to the following terms on our website:

Local Pickup Deposit
Previous: 10% deposit
Adjustment: 50% deposit

Please remember deposits are non-refundable if you wish to cancel a preorder. However, if you cancel within 24hours after ordering, a cancellation with full-refund is possible.

– Preorders & Backorders fulfillments
Please note the release date displayed on product pages are in reference to the item’s official release date in Japan. We generally receive stock 3-4 weeks after Japan’s initial release due to shipment delays and custom clearance. However, this may vary depending on the product and does not apply to trading cards. Please get in touch with us if you would like to confirm on your orders placed.

– Backorders fulfillments
For items with backorder badges on them, we generally will receive stock within 3-4 weeks. But this may vary depending on stock availability at our supplier. Please get in touch with us if you have concerns regarding your order. NOTE! This does not apply to trading cards.

For further queries, please see our FAQ section or send us an email here

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