Archive for the ‘General’ Category
– One Piece Shiny Venus -Nico Robin-
– DB Super World Collectavle Diorama Vol.2
– DB Z Blood Of Saiyans Special
– DB Z Absolute Perfection Trunks
– MG 1/100 Polypod Ball – Battle Spirits Battler Goods Set – Masked Rider – MB Gundam Astraea Type-F “Avalung” OP-Set – Digital Monster Art Book Ver. Pendulum – 1/8 ARTFX J Blue with Eevee PVC – G.E.M. Ash// Pikachu & Ash-Greninja – G.E.M. Ash & Pikachu – Sun & Moon Terrarium Alola Version – Eevee & Friends Dreaming Case – Pokemon: Plush Toy Dratini (S) – Pokemon: Plush Toy Phanpy (S) – Pokemon: Plush Toy Garchomp (S) – Plush Toy – Blue Eyes Toon Dragon – Eevee Full Collection – Battle Spirits Butlers Goods Digimon – Pokemon x nanoblock NBPM-032 Lugia – Pokemon x nanoblock NBPM-033 Ho-Oh – Gacha-Poke Machine Sun & Moon 2 – High Pack GX Ultra Shiny Boosters
This is to notify all customers our latest shipment from Japan has been delayed due to custom clearance. We will endeavour to get it sorted with customs asap. However, it should take approx 2 weeks for the process to complete.
Affected items as follow:
66 Action Dash Mega Man Vol.2 FW Gundam Converge EX23 Sinanju Dragon Ball Adverge Vol.8 FW GUNDAM CONVERGE #12 Ultimate Grade Dragon Ball #08 Digivolving 06 Atlur Kabuterimon Pokemon Terrarium Colle Vol.4 Figure-rise Standard Piccolo 1/144 HGBD Gundam Love Phantom Pokemon x nanoblock NBPM-032 Lugia Battle Spirits Digimon (CB02) Ex-Pack Chou Baku Impact 1Box
Apologies for any inconvenience this may have caused. JToys
Before we begin to make announcements we would like to take the opportunity to thank every one of you for supporting us this year. It has been a tough year and a long journey but we never would have made it without your continuous support.
However, as the world of retail gets harder with customers purchasing directly from overseas, private sellers undercutting, overseas companies offering items to Australia and local competitions between companies, there are a few things we must change in order to survive in this environment.
CHANGES TO SHIPPING We will be removing our “free shipping over $100” offer. As we all know, shipping in Australia is expensive and unfortunately we are unable to cover the cost of free shipping anymore. However, we will be refining our flat rate shipping charge to accomodate for the change.
CHANGES TO PRICING As most of you are aware, a new gst law is coming into place from 1st July. We will be revisiting our product prices to accomodate for the change.
CHANGES TO DISPATCH DAY We will dispatch orders on Monday, Wednesday and Friday.
All changes above will take effect from 1st July. Orders placed before that day will still receive free shipping if you spend over $100.
The Australian Government has passed laws which extend the Goods and Services Tax (GST) to low value imports of physical goods. Items valued at $1,000AUD or less will now be required to pay GST to the Australian Tax Office (ATO). The rate of GST is 10%.
This change will mean that from 1 July 2018, JToys will be revisiting its product pricing to accomodate for the change. Preorders placed before this date for items releasing after this date will not be affected.
Its that time of the year where the festive season is in the air!
This year we will be closed from 23 December 2017 to 7 January 2018, so our last shipment of orders will leave on 22nd December. However, order cut-offs will be on 20 December to ensure we have enough time to process them. Please ensure you leave yourself enough time for deliveries if you wish to receive your order by Christmas.
Please see Australia Post‘s website for further details with Christmas deliveries.
LOCAL PICKUPS CBD cut-offs is on 13 December, but pickups in Balwyn North and Hawthorn East will be available till 22 December.
Need to prep for Secret Santa or Xmas Gift? This year we’ve made gifting easy by separating our categories to Under $20, Under $50, Under $100 and $100 or more.
DECEMBER SHIPMENT Due to potential custom delays and post office closure/delays in both Japan and Australia, we will be moving our December shipment to early December instead of the usual mid-month delivery. Which means any release that gets released by end of November may potentially miss out on the shipment and arrive in our January shipment instead.
JANUARY SHIPMENT We will also be bringing forward our January shipment to compensate for the disruption.
For those of you who noticed, zipPay was down on our website for the past couple of days so customers wasn’t able to checkout using their system. However, their team of ninjas got down to the issue quickly and we’re pleased to say the issue is now resolved so everyone can continue to check out using their platform!
Buy Now & Pay Later with zipPay! here: https://www.jtoys.com.au/shop/
Learn more about zipPay here: https://www.jtoys.com.au/zippay
There has been a few queries regarding the latest Pokemon Shining Legends, so this post is to let everyone know what is happening to them.
As of Monday 16 October 2017, JToys currently has stock of the Pikachu Pin Collection and the Elite trainer Box from the Shining Legends series.
Mewtwo Pin Collection and the Premium Collection is expected to come by next week.
All orders with Mewtwo Pin Collection or Premium Collection will be dispatched once these items come in stock.
Thank you everyone for your patience 🙂
Following are arriving in our November shipment A Lot of Mimikyu Collection LINK: https://www.jtoys.com.au/product/a-lot-of-mimikyu-collection/
Pokemon: Helpful Desktop Figures 2 LINK: https://www.jtoys.com.au/product/pokemon-helpful-desktop-figures-2/
DRAGON BALL Z
With regards to the release of the SHF Shenrong figure, the figure is due for release in Japan by end of October, so suppliers have informed us that they are expecting stock to arrive by mid-November. So we should have them by mid-late November for dispatch.
With the Figurise SSGSS Goku set, these are expected to come by late October to early November, we have been chasing suppliers with this item and will be able to provide further update when we hear back.
The Ver20th Digimon Digivice in new colors (YELLOW, WHITE, BLACK) are due for release at the end of November, so stock should come by mid-December. Depending on when Australia Post stops for Christmas deliveries, your orders may not arrive till early January. New Year gift!
There have also been queries on whether or not we are able to bring in further stock of the original Brown and Grey VER 20th Digivice. We are happy to announce that we are able to do custom orders for these items, but please get in touch with us here if you wish to purchase one.
We will be expecting Nami, Brook and Luffy from the Figuarts ZERO ONE PIECE 20th Anniversary version to arrive in our November shipment. We will be dispatching these orders in early-mid November.
If there are any queries with regards to your preorders, please feel free to get in touch with us using our contact page or message us directly via facebook.com/jtoysaus
From team JTOYS
As of 27 September 2017, we have made adjustments to the following terms on our website:
– Local Pickup Deposit Previous: 10% deposit Adjustment: 50% deposit
Please remember deposits are non-refundable if you wish to cancel a preorder. However, if you cancel within 24hours after ordering, a cancellation with full-refund is possible.
– Preorders & Backorders fulfillments Please note the release date displayed on product pages are in reference to the item’s official release date in Japan. We generally receive stock 3-4 weeks after Japan’s initial release due to shipment delays and custom clearance. However, this may vary depending on the product and does not apply to trading cards. Please get in touch with us if you would like to confirm on your orders placed.
– Backorders fulfillments For items with backorder badges on them, we generally will receive stock within 3-4 weeks. But this may vary depending on stock availability at our supplier. Please get in touch with us if you have concerns regarding your order. NOTE! This does not apply to trading cards.
We value your feedback and we have been listening.
We understand there has been some confusions regarding product availability on our website where released items are available for preorder, so is it available now? When will I be expecting them if I order it?
To fix this issue, we have now setup a new category call Backorder. Backorder are items that we carry but are currently out of stock, so if you order one of these products, it will arrive in our next shipment from Japan.
A general advice in ordering backorder items is to put your order through between the 15th of this month to the 10th of next month to make it for the next shipment. For example, 15th August to 10th September, for September shipment.
Hope this will improve your shopping experience with us and please do let us know how we can be serving you better 🙂