Thanks for your support to JToys~!
We bring a good news that JToys joined the business partnership with Australia Post.
After surveys and investigation, we found that postage is a quite big barrier to our customers, preventing them to get their favourite items from JToys. At JToys, we are always dedicated to serve customer and would like to help our customers at our best.
After a long time contract negotiation, we finally did it. We are now a business partner of the Australia Post and benefit to send parcels at low cost. This helps us reduce our postage cost, which means we are able to offer / pass on lower postage to our customers.
We are happy to announce our new postage rules:
- Free Australia Post Standard Shipping for order value above $100 (after coupon / discount) to Australian national wide
- $9.99 Flat rate Standard Shipping for order value below $100 to Australian national wide
- $14.99 Flat rate Australia Express Shipping to Australian national wide if buyer wants to receiver items earlier
- Even for Express, we DON’T guarantee the delivery date. It is totally up to Australia Post and out of our control
- If all your order items are in stock, we would appreciate it very much if you allow 1-2 days for us to process your order
- If you place an order that contains a Pre-Order / By-Order item, your order will not ship until all items are available.
We are also reviewing international postage so that we could serve more international customers. Stay tuned.
As always, should you have any question, please feel free to contact us via Facebook message, or contact form. We will reply as soon as possible.